Client A called REALTOR^® B to list a small commercial property, explaining that he wanted to net at least $170,000 from its sale. He inquired about the brokerage commission and other selling costs. REALTOR^® B's response was: "You have indicated that $170,000 net to you from the sale will be satisfactory. Suppose we just leave it at that and take all of the selling costs and proceeds of the sale above $170,000." Client A agreed.

The property was sold to Buyer C for $220,000. After settlement, in which it was apparent that $50,000 would go to REALTOR^® B as commission, Client A and Buyer C both complained to the Board of REALTORS^® about REALTOR^® B's conduct in the matter, and a hearing was scheduled before the Board's Professional Standards Committee. REALTOR^® B's defense was that he had performed the service that Client A engaged him for precisely in conformance with their agreement. Buyer C had considered the property a good buy at $220,000 and was happy with the transaction until he learned the amount of the commission.

What do you think the hearing panel concluded? Show Answer