Duties to Clients and Customers Articles 1 to 9

Duties to the Public    Articles 10 to 14

Duties to REALTORS®    Articles 15 to 17

ARTICLE 1 Protect and Promote Your Client's Interests, But be Honest with All Parties
Case #1-1:	Fidelity to Client
Case #1-2:	Honest Treatment of All Parties
Case #1-3:	Net Listing
Case #1-6:	Fidelity to Client's Interest
Case #1-7:	Obligation to Protect Client's Interests
Case #1-10:	Obligations Under Exclusive Listing
Case #1-13:	Obligation to Present Subsequent Offers After an Offer to Purchase Has Been Accepted by the Seller
Case #1-15:	Obligation to Advise Client on Market Value
Case #1-16:	Obligation to Advise Client of Market Value
Case #1-18:	REALTOR® Not Responsible for Legal Advice
Case #1-20:	REALTORS® Buying and Selling to One Another Are Still Considered REALTORS®
Case #1-23:	Claims of Guaranteed Savings
Case #1-26:	Subordination of Client's Interests to REALTORS®'s Personal Gain
Case #1-28:	Disclosure of Existence of Offers to Prospective Purchasers
Case #1-29:	Multiple Offers to be Presented Objectively
Case #1-30:	Multiple Offers Where Listing Broker Agrees to Reduce Listing Broker's Commission
Case #1-31:	Protecting Client's Interest in Auction Advertised as "Absolute"
ARTICLE 2 Avoid Exaggeration, Misrepresentation, and Concealment of Pertinent Facts. Do Not Reveal Facts that are Confidential Under the Scope of Your Agency Relationship
Case #2-1:	Disclosure of Pertinent Facts
Case #2-2:	Responsibility for Sales Associate's Error
Case #2-3:	Obligation to Disclose Defects
Case #2-4:	Obligation to Ascertain Pertinent Facts
Case #2-6:	Misrepresentation
Case #2-8:	Misrepresentation
Case #2-9:	REALTOR®'s Responsibility for REALTOR-Associate®'s Statement
Case #2-14:	Time at Which Modification to Offer of Subagency is Communicated is a Determining Factor
Case #2-15:	Refusal to Divulge Source of Fraudulent Information
Case #2-18:	Honest Treatment of All Parties
Case #2-19:	Deceptive Information in MLS Compilations
ARTICLE 3 Cooperate with Other Real Estate Professionals to Advance Client's Best Interests
Case #3-1:	Rules of MLS May Not Circumvent
Case #3-4:	Cooperation Not Mandatory
Case #3-5:	Refusal to Extend Cooperation In Sale of New Homes
Case #3-7:	Time at Which Modification to Offer of Compensation is Communicated is a Determining Factor
Case #3-8:	REALTOR®'s Obligation to Disclose Dual Commission Arrangements
Case #3-9:	REALTOR®'s Obligation to Disclose True Nature of Listing Agreement
Case #3-10:	Disclose Accepted Offers with Unresolved Contingencies
ARTICLE 4 When Buying or Selling, Make Your Position in the Transaction or Interest Known
Case #4-1:	Disclosure when Buying on Own Account
Case #4-2:	Indirect Interest in Buyer
Case #4-3:	Disclosure of Family Interest
Case #4-4:	Responsibility for Subordinates
Case #4-6:	Disclosure of Secured Interest in Listed Property
ARTICLE 5 Disclose Present or Contemplated Interest in Any Property to All Parties
Case #5-1:	Contemplated Interest in Property Appraised
ARTICLE 6 Avoid Side Deals without Client’s Informed Consent
Case #6-1:	Profit on Supplies Used in Property Management
Case #6-2:	Manager's Use of Client's Property for Vending Machines
Case #6-3:	Management Responsibility in Relation to Manager's Enterprises
Case #6-4:	Acceptance of Rebates From Contractors
Case #6-5:	Advertising Real Estate-Related Products and Services
Case #6-6:	Disclose Affiliated Business Relationships Prior to Recommending Real Estate-Related Products or Services
ARTICLE 7 Accept Compensation from Only One Party, Except with Full Disclosure and Informed Consent
Case #7-1:	Acceptance of Compensation from Buyer and Seller
ARTICLE 8 Keep the Funds of Clients and Customers in Escrow
Case #8-1:	Failure to Put Deposit in Separate Account
Case #8-2:	Request for Investigation Filed by Board with the State Real Estate Commission
ARTICLE 9 Assure, Whenever Possible, that Transactional Details are in Writing
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