Duties to Clients and Customers Articles 1 to 9

Duties to the Public    Articles 10 to 14

Duties to REALTORS®    Articles 15 to 17

ARTICLE 15 Ensure that Your Comments about Other Real Estate Professionals are Truthful, and Not Misleading
Case #15-1:	Knowing or Reckless False Statements About Competitors
Case #15-2:	Intentional Misrepresentation of a Competitor's Business Practice
ARTICLE 16 Respect the Exclusive Representation or Exclusive Brokerage Relationship Agreements that Other REALTORS® have with their Clients
Case #16-3:	Mass Media Solicitation Not a Violation of the Code
Case #16-5:	Solicitation of Expired Exclusive Listing
Case #16-8:	Unauthorized Use of Information Received from Listing Broker for the Purpose of Creating a Referral Prospect to a Third Broker or for Creating a Buyer Prospect
Case #16-9:	Mass Media Solicitation of Business
Case #16-10:	Refusal to Disclose Nature and Expiration Date of Listing
Case #16-14:	Dealings Initiated by Another Broker's Client
Case #16-15:	Cooperating Broker's Compensation Specified on Deposit Receipt
Case #16-16:	Buyer Agent's Demand that Listing Agent Reduce Commission
Case #16-17:	Buyer Conditions Purchase Offer on Seller's Agreement to Pay Buyer Agent's Fee
Case #16-18:	Assumed Consent for Direct Contact
ARTICLE 17 Arbitrate Contractual and Specific Non-Contractual Disputes with Other REALTORS® and with Your Clients
Case #17-1:	Obligation to Submit to Arbitration
Case #17-2:	Dispute Between REALTORS® In Different Boards
Case #17-3:	Dispute Between REALTORS® of Different Boards
Case #17-7:	REALTOR® Not Precluded from Filing Complaint with State Real Estate Regulatory Agency
Case #17-8:	Attempted Use of Corporate Veil to Avoid Obligation to Arbitrate
Case #17-11:	Appeal of Grievance Committee Decision
Case #17-13:	Arbitration Involving a REALTOR® Selling her Own Property